StreamPost.AI - Compliance

Our Compliance Commitment

Building trust through transparency, accountability, and adherence to global standards

At StreamPost.AI, compliance isn't just about meeting regulatory requirements—it's about earning and maintaining your trust. We've built our platform with compliance at its core, ensuring that your data is handled responsibly and in accordance with relevant laws and regulations.

Our comprehensive compliance program undergoes regular assessments by independent third parties to validate our adherence to industry standards and best practices. We maintain a dedicated compliance team that continuously monitors regulatory developments to ensure our platform adapts to evolving requirements.

By prioritizing compliance, we provide you with the confidence that your social media management activities meet the highest standards of data protection, privacy, and security.

Key Compliance Certifications

Independently verified adherence to stringent industry standards

SOC 2 Type II

Our SOC 2 Type II certification verifies that we maintain effective controls regarding security, availability, processing integrity, confidentiality, and privacy of customer data. This certification demonstrates our ongoing commitment to information security practices.

ISO 27001

Our ISO 27001 certification confirms that we have implemented a systematic approach to managing sensitive information. This internationally recognized standard ensures we have established methodologies for data security, cybersecurity, and privacy protection.

PCI DSS

For handling payment information, we maintain Payment Card Industry Data Security Standard (PCI DSS) compliance. This ensures that our payment processing systems adhere to rigorous security standards designed to protect cardholder data.

CSA STAR

Our Cloud Security Alliance Security, Trust, Assurance, and Risk (CSA STAR) certification demonstrates our commitment to cloud security transparency and assurance, giving you confidence in our cloud security practices.

Our certifications are regularly renewed through independent audits to ensure continuous compliance. For details about our certifications or to request compliance documentation, please contact our compliance team at [email protected].

Data Protection Compliance

Meeting global privacy and data protection requirements

GDPR Compliance

StreamPost.AI is fully compliant with the European Union's General Data Protection Regulation (GDPR). Our platform incorporates privacy by design principles and provides the tools you need to fulfill GDPR requirements, including:

Data subject access request (DSAR) capabilities
Right to erasure (right to be forgotten) mechanisms
Data processing agreement (DPA) for customers
Transparent data collection and usage policies
Security measures appropriate to the risk level
Data breach notification procedures

Additional Privacy Regulations

In addition to GDPR, we maintain compliance with various regional and country-specific privacy laws:

CCPA/CPRA (California): We comply with the California Consumer Privacy Act and California Privacy Rights Act, providing California residents with specific privacy rights.
LGPD (Brazil): Our practices align with Brazil's Lei Geral de Proteção de Dados requirements for processing personal data.
PIPEDA (Canada): We adhere to Canada's Personal Information Protection and Electronic Documents Act for the collection, use, and disclosure of personal information.
POPI Act (South Africa): Our platform supports compliance with South Africa's Protection of Personal Information Act.
Australian Privacy Act: We follow the principles outlined in Australia's Privacy Act for handling personal information.

International Data Transfers

We understand the complexities of international data transfers, particularly following changes to frameworks like Privacy Shield. To ensure compliant cross-border data flows, we implement the following measures:

Standard Contractual Clauses (SCCs)

We incorporate updated European Commission-approved Standard Contractual Clauses into our agreements to ensure legal and compliant data transfers between regions.

Supplementary Measures

Following guidance from regulatory authorities, we implement technical, contractual, and organizational supplementary measures to provide adequate protection for international data transfers.

Transfer Impact Assessments

We conduct thorough data transfer impact assessments to evaluate the level of protection for personal data when transferred to different jurisdictions.

Regional Data Storage Options

For customers with specific data residency requirements, we offer regional data storage options to help comply with local regulations on data localization.

Industry-Specific Compliance

Supporting regulated industries with specialized compliance measures

Healthcare

For healthcare organizations, StreamPost.AI provides HIPAA-compliant features to protect personal health information (PHI). We offer Business Associate Agreements (BAAs) and implement necessary technical safeguards to support healthcare social media management.

Financial Services

Financial institutions can leverage our platform while maintaining compliance with regulations like GLBA, FINRA, and SEC requirements. We provide content archiving, supervision workflows, and audit trails specifically designed for financial services.

Education

Educational institutions can use StreamPost.AI while maintaining FERPA compliance. Our platform includes measures to protect student information and supports the specific compliance needs of schools, colleges, and universities.

Legal

Law firms and legal departments can utilize our platform with confidence, as we provide features that support compliance with legal advertising rules, client confidentiality requirements, and professional responsibility obligations.

Retail & E-commerce

Retailers can maintain compliance with consumer protection regulations, advertising standards, and e-commerce rules while using our platform for social media management and marketing campaigns.

Government

Government agencies can leverage our platform while maintaining compliance with regulations like FedRAMP and accessibility requirements. We provide the security and compliance features necessary for public sector social media management.

Social Media Platform Compliance

Ensuring adherence to platform-specific policies and requirements

StreamPost.AI is designed to help you maintain compliance with the specific terms of service, developer policies, and data usage requirements of each social media platform we integrate with. Our development team works closely with platform partners to ensure our integrations remain compliant with evolving requirements.

Facebook & Instagram

Our platform adheres to Meta's Platform Terms and Developer Policies, ensuring compliant access to Facebook and Instagram APIs for content publishing, analytics, and management.

Twitter

We maintain compliance with Twitter's Developer Agreement and Policy, ensuring our platform's functionality aligns with Twitter's requirements for API access and data usage.

LinkedIn

Our LinkedIn integration follows LinkedIn's API Terms of Use and Marketing Developer Platform policies to ensure compliant access to professional networking features.

YouTube

We adhere to YouTube's Terms of Service and API Services Terms of Service, ensuring compliant access to YouTube's content management features.

Pinterest

Our platform complies with Pinterest's Developer Agreement and API Terms of Use, ensuring responsible use of Pinterest's features for business accounts.

TikTok

We follow TikTok's Developer Terms of Service and maintain compliance with their platform policies for commercial content creation and analytics.

Our team continuously monitors changes to platform policies and updates our integrations accordingly to maintain compliance. This proactive approach helps ensure uninterrupted access to the social media management features you rely on.

Our Compliance Program

A structured approach to maintaining and demonstrating compliance

Risk Assessment & Gap Analysis

We conduct regular risk assessments and compliance gap analyses to identify areas requiring attention. This process evaluates our platform against regulatory requirements, industry standards, and best practices to ensure comprehensive compliance coverage.

Policy Development & Implementation

Based on our assessments, we develop and maintain comprehensive policies and procedures that guide our compliance efforts. These documents establish clear standards for data handling, security practices, and regulatory adherence throughout our organization.

Employee Training & Awareness

All StreamPost.AI employees undergo regular compliance training specific to their roles. This ensures our team understands relevant regulations, recognizes compliance risks, and knows how to handle sensitive data appropriately in their day-to-day activities.

Monitoring & Testing

We implement continuous monitoring and periodic compliance testing to verify the effectiveness of our controls. This includes automated monitoring tools, manual checks, and scenario-based testing to ensure our compliance measures work as intended.

Independent Verification

We engage independent third-party auditors to validate our compliance posture through formal assessments and certifications. These external reviews provide objective verification of our adherence to relevant standards and regulations.

Continuous Improvement

Compliance is an ongoing journey, not a destination. We continuously review and enhance our compliance program based on audit findings, regulatory changes, emerging risks, and evolving best practices to ensure our platform remains at the forefront of compliance excellence.

Compliance Resources

Tools and documentation to support your compliance needs

Documentation & Certificates

We provide a comprehensive set of compliance documentation to help you conduct your due diligence and demonstrate your own compliance efforts:

SOC 2 Type II audit reports (available under NDA)
ISO 27001 certification
Data Processing Agreements (DPAs)
GDPR compliance documentation
Security whitepapers and documentation
Penetration testing attestations

To request any of these documents, please contact our compliance team at [email protected].

Compliance Features

Our platform includes built-in features to support your compliance efforts:

Audit Logs: Comprehensive activity tracking for all user actions within the platform
Role-Based Access Control: Granular permissions to implement principle of least privilege
Content Approval Workflows: Multi-level review processes for regulated industries
Data Retention Controls: Configurable retention periods to comply with your policies
Content Archiving: Immutable records of social media activity for regulatory requirements
Export Capabilities: Easy data export for compliance reporting and audits
Compliance Reporting: Pre-built reports to demonstrate regulatory adherence

For more information about these features, please visit our Features page or contact our sales team for a demonstration.

Contact Our Compliance Team

Have questions about our compliance program or need specific documentation?

Your Name

Email Address

Company Name

Compliance Request

Additional Details

For urgent compliance inquiries, you can also reach us directly at:

[email protected]

Our compliance team typically responds within 1 business day.

Compliance FAQs

Answers to common compliance questions

StreamPost.AI offers several features to support your GDPR compliance efforts. As a data processor, we provide a compliant Data Processing Agreement (DPA), implement appropriate technical and organizational measures to protect personal data, maintain records of processing activities, and provide mechanisms to help you fulfill data subject requests. Our platform includes features for data access, portability, and deletion to help you respond to GDPR-related requests from your customers or employees.

Yes, our SOC 2 Type II report is available to customers and prospective customers upon request. Due to the sensitive nature of the information contained in the report, we require a signed Non-Disclosure Agreement (NDA) before sharing it. Please contact our compliance team at [email protected] to request a copy of our SOC 2 report and initiate the NDA process.

We conduct continuous internal security assessments and compliance monitoring throughout the year. For external validation, we undergo annual SOC 2 Type II audits and ISO 27001 surveillance audits. Additionally, we perform quarterly vulnerability assessments and annual penetration testing by independent security firms. Our compliance posture is also regularly reviewed against evolving regulations to ensure ongoing adherence to relevant requirements.

Yes, StreamPost.AI can support HIPAA compliance for healthcare organizations. We offer a Business Associate Agreement (BAA) for customers who need to comply with HIPAA requirements. Our platform includes the necessary security controls and features to help covered entities manage their social media presence while maintaining HIPAA compliance. However, it's important to note that customers are responsible for ensuring the content they create and publish through our platform adheres to HIPAA regulations regarding protected health information (PHI).

Our compliance team continuously monitors regulatory developments across key jurisdictions. When significant regulatory changes occur, we conduct impact assessments to determine what adjustments may be needed to our platform, policies, or documentation. We implement necessary changes to maintain compliance and provide customers with updated guidance and resources. For major regulatory updates, we communicate proactively with our customers through email notifications, our product blog, and in-app announcements to ensure awareness of important compliance developments.